Understanding Your OIT Billing Statement
The purpose of this document is to give you a better understanding of the services you receive through Office of Information Technology (OIT) and their related costs. Examples of the different sections of the billing statement are provided below. At the end of each example is a summary of field definitions for that section.
Services Report Page Heading
The below example shows the information at the top of each page of the equipment/services section of your statement.
EMORY UNIVERSITY OFFICE OF INFORMATION TECHNOLOGY - SERVICES REPORT | ||
GL. Number. 1234567890 | ACCOUNT NAME | REPORT PERIOD: BEGINNING DATE |
ENDING DATE |
Field | Description |
Office of Information Technology - Services Report | The name of the statement. |
GL Number | The SpeedType that incurred the charges. |
ST Description | The description of the SpeedType that incurred the charges. |
Report Period | The service period covered by the billing cycle. |
Equipment/Services
The below example shows the body of the services report, which details the charges for equipment and services.
LINE/CIRCUIT NUMBER | LOCATION | ORDER NUMBER | QTY | EQUIPMENT/SERVICES | TOTAL CHARGE | ||
BUILDING | FLOOR | ROOM | |||||
404-000-7177 | COX - COX HALL | 3 | TELECOM | 990020 | 1 | TWO OR FOUR WIRE DATA CIRCUIT | 11.44 |
404-727-1234 AA | GMHI-EMORY WEST B A | G | G78 | 0101043 | 1 | STANDARD SINGLE LINE SET | 37.65 |
SUBTOTAL SUBCODE 2411 | $49.09 | ||||||
COX-3B 02-05 | COX - COX HALL | 337 | 337-02 | 1 | UNIVERSITY ETHERNET | 15.00 | |
404-727-1234 | COX - COX HALL | 3 | 330 | 1 | HEALTHCARE ETHERNET | 18.00 | |
SUBTOTAL SUBCODE 2414 | $33.00 | ||||||
TV3190033601 | WRC WOODRUFF DORM | 3 | 336 | 990889 | 1 | RESIDENTIAL CABLE TV | 21.27 |
TV329033001 | COX - COX HALL | 3 | 330 | 000160 | 1 | CABLE TELEVISION DROP | 14.50 |
SUBTOTAL SUBCODE 2416 | $35.77 | ||||||
404-070-0351 AA | TELECOMMUNICATIONS | 2nd | 1 | MTS2000 MODEL 3 RADIO | 131.05 | ||
SUBTOTAL SUBCODE 2417 | $131.05 | ||||||
404-778-1234 | TEC B | 1 | 111 | 0102527 | 1 | COST FOR WORK:TEC INSTALL EQU | 54.00 |
SUBTOTAL SUBCODE 2418 | $54.00 | ||||||
ACCOUNT TOTAL | $302.91 |
Field | Description |
Line/Circuit Number | The number of the phone line, data circuit, etc. that is being billed. |
Building | The building where the line or circuit is located. |
Floor | The floor in the building where the line or circuit is located. |
Room | The room where the line or circuit is located. |
Order Number | The work order number from when the equipment or service was requested. |
Qty | The number of pieces of equipment or the number of services for each line or circuit. |
Equipment/Services | The description of the equipment or service that is being charged to the customer. |
Total Charge | The total charge for the equipment or service. |
Account Total | The total amount due for equipment and service charges for the report period. |
Extension Usage Report Page Heading
The below example shows the information at the top of each page of the extension usage section of your statement.
EMORY UNIVERSITY EXTENSION USAGE REPORT | ||
NAME: CUSTOMER NAME | CUSTOMER DEPARTMENT NAME | REPORT PERIOD: BEGINNING DATE |
EXTENSION: 404-123-4567 | ENDING DATE | |
GL No: 1234567890 | ||
9999999999 |
Field | Description |
Emory University Extension Usage Report | The name of the statement. |
Name | The name of the person or group to whom the extension is assigned. |
Extension | The telephone number that is being billed. |
GL Number | The SpeedType that incurred the charges. |
Customer Department Name | The name of the SpeedType that incurred the charges. |
Report Period | The service period covered by the billing cycle. |
5-to-10 digit number | The telephone extension, credit card number, or authorization code assigned to the customer. |
Extension Usage Report Body
The body of the extension usage report is sectioned based on the call type. Each section concludes with a summary of minutes used and total cost.
DATE | TIME | LOCATION CALLED | NUMBER CALLED | MINUTES | COST | LOCATION CALLED FROM |
CREDIT CARD | ||||||
09-14 | 21:19 | SALEM OR | 503-123-4567 | 17.4 | 1.01 | FROM NEW HARBOR ME 207-123-4567 |
09-23 | 13:45 | ATLANTA, GA | 404-123-4567 | 1.5 | 0.32 | FROM PORTLAND ME 207-987-6543 |
CATEGORY TOTALS | 2 | 18.9 | 1.33 | |||
INTERNATIONAL | ||||||
09-05 | 11:58 | RUSSIA | 011-07-1234567890 | 2 | 1.24 | FROM ATLANTA GA 404-727-1234 |
09-05 | 13:29 | ITALY | 011-39-1234567890 | 4 | 1.00 | FROM ATLANTA GA 404-727-5678 |
CATEGORY TOTALS: | 2 | 6.0 | 2.24 |
Field | Description |
Date | The date the call was made. |
Time | The time the call was made. |
Location Called | The name of the place being called |
Number Called | The telephone number that was called. |
Minutes | The length of the call, in minutes. |
Cost | The cost of the call. |
Location Called From | Location where credit card call was placed and number it was placed from. |
Category Totals |