Dialing Instructions

Use the links below to find instructions on how to make various types of calls. You can also learn how to place a conference callor activate features on your telephone.

Calling Information

Dialing From Campus

Emory Telephone Exchanges

Dialing from off Campus

To reach extensions for:

Dialing Restrictions

Certain dialing restrictions have been set up in the Emory telephone system to protect station users from unauthorized calls. Those restrictions are:

• Calls to "Dial-it" numbers, e.g., Dial-a-Joke, Dial-a-Soap, etc.
• Calls to area code 900 and 976 cannot be made.
• Internal numbers (003 prefix) cannot receive calls from off campus.

Directory Assistance Dialing Instructions for Avaya

Dial 9 + 411 for local or 9 + 1 + area code + 555-1212 for long distance

International long distance information can be reached by calling the Emory operator to make billing arrangements.

Emergency Calls

Long Distance Calls

International long distance calls from Emory extensions which are billed to an Emory SmartKey must be placed through the Emory Long Distance Network and require an authorization code.  Effective February 2013, long distance authorization codes are not required to place domestic long distance calls from non-restricted phones on the Emory telephone system.

Domestic Calls

Dialing Instructions for Avaya

Dial 9 + 1 + 10-digit number

International Calls

To use a calling card or third number billing, dial 9 + 011 + country code + routing code + phone number. You will then give requested billing information to the operator.

Authorization Code Instructions

1. Dial 9 + 011 + country code + routing code + telephone number (listen for dial tone).
2. Dial authorization code.

Service Calls

For telephone repairs, assistance with telephone features, to check the status of your work order, or for general information, please call the OIT Customer Care Center at 404-727-2323.

To request moves, changes, additions, or removal of OIT equipment or services visit OIT Service Requests.

Tie Line Calls

5-Digit Dialing is available for numbers within the Emory network. This telephone system uses a Tandem Tie Line Network to connect Emory University Hospital Midtown, The Emory Clinic, Emory University Hospital, Emory University, and Oxford College.

For five digit dialing to the locations listed below, dial the one-digit prefix followed by the last four digits of the extension. When providing direct dialing instructions, use the "Direct Dial Number" column below for the Area Code and Exchange.

Toll Free Calls

All toll free calls (800, 866, 888, 877) may be dialed direct by dialing 9 + 1 + toll-free area code + telephone number.