IT Newsletter: April 2012
Cover Story: Master Lease Agreement with AT&T
In a major step to improve cellular service on campus, David Thurston, the Associate VP for Financial Operations, recently signed a Master License Agreement (MLA) with AT&T. This agreement will pave the way for an AT&T-funded multi-million dollar Neutral Host Distributed Antenna System (DAS) that will provide service not only for AT&T, but for other cell phone carriers as well.
More...
Focus on OIT: Call Center Begins Remote Agent Program
The Call Center implements the long-discussed idea of giving call specialists the ability to work from home.
More...
Meet New Employees: Kendra Bryant, Business Analyst, R-WIT
Kendra works with the Laboratory Information Management System (LIMS) team and is helping with lab implementations.
More...
News and Events: OIT in AJC
The AJC featured Marisa Benson in an article about team structure for her work with the PMO.
More...
Process Corner: Gamification in the Workplace
Within five years the majority of ITSM tools will have gamification built in. It is happening everywhere.
More...
Project Updates: Monitoring Project Uses LEAN-Agile
The Monitoring Project is utilizing a LEAN-Agile framework to benefit from collective expertise to drive creativity.
More...
Reward and Recognition: Secrest Honored By MTSU
As part of Black History Month, Mary Secrest was the keynote speaker at a banquet at MTSU, her alma mater.
More...
Staff Bytes: OIT's St. Patrick's Day Parade
On March 15, OIT employees in the 1762 Building held the First Annual St. Patrick's Day Parade.
More...
Update From Brett: Two New Ways of Teaching (and Learning)
A pair of websites that I have been visiting this year demonstrate new modes of instruction that are worth examining.
More...