LearnLink: Getting Started Overview | Getting Started | Getting Started | Guidelines | Help | FAQ | Email Alias | Spam Filtering

Any Emory University faculty member, currently enrolled student, or employee is eligible for a Network ID that they can use to access LearnLink if they have been provisioned with an account.

- Students in the following schools are automatically given Network IDs which include access to LearnLink and should not need to request an account: Emory College of Arts and Sciences, Oxford College, Graduate School of Arts & Sciences, School of Medicine, and the School of Theology. If a student in these schools cannot login to Learnlink with the same network ID and password that grants them access to University services like OPUS they should attempt to Change/Maintain that password to synch to LearnLink before calling the helpdesk.

- Students in the School of Business, School of Law, School of Nursing and School of Public Health are automatically granted email accounts from their school and are only given LearnLink accounts on special request.

- Faculty and staff at Emory are automatically given Network IDs when their Human Resources paperwork has been processed, but are **not** automatically given access to LearnLink. Faculty or staff who want a LearnLink account should call the helpdesk at 404-727-7777 and state the reason for requesting an account. A special guest account can usually be provisioned during the call  that will give access to most Learnlink features.

Faculty/Staff may instead use the IT Support Request form to request an account. LearnLink is also a full access email account with personal internal messaging. Students will send messages to the faculty/staff account whether they check it or not. If you do not plan on checking LearnLink it can be set to redirect mail from the LearnLink mailbox (only the mailbox, not the conferences) to the account of your choice.

Connecting
For full information on connecting and using LearnLink please see: www.learnlink.emory.edu/guides

1. LearnLink Client

Download the client from the Emory OnLine software site  software.emory.edu/express

If you're off campus using a modem and connecting to Emory's modem pool or another Internet Service Provider, then:
1. Dial the number of Emory's modem pool (404-471-1318) or your ISP.
2. Once the modem connection is active, "hide" or "minimize" the dial-up software
3. Click on the start menu in Windows or the Apple menu on a Mac (or, if you have moved LearnLink to another location, open that folder) and choose FirstClass--LearnLink.
4. Enter your network ID and password and click on Connect.

If you are off campus using a high-speed (DSL or cable modem) connection, follow Steps 3-4 above.

2. Web Browser

1. www.learnlink.emory.edu/login/
2. Enter your userid and password and click OK.

LearnLink Password

If you do not know your LearnLink account information or need your password reset, call the IT HelpDesk at 404-727-7777 to proceed.

Use password.service.emory.edu to change your LearnLink and Network Passwords.

Conferences

Conferences are forums or bulletin boards, generally focused on a single topic. Some conferences contain lists of messages. Others are divided into sub-conferences. For example, some classes may have a subconference for questions, another for announcements, and a third for handouts. Individual messages may be posted within these sub-conferences.

Most conferences are in the **Public Conferences** icon on your desktop. Conferences are organized by topic and include academic areas sorted by division, campus organizations, and Emory discussions.

Conferences on your Desktop
Specific conferences are automatically placed on your LearnLink Desktop:
- the academic classes you are registered for
- the residence hall you are assigned to
- other system-wide conferences like LearnLink Help and Info, Public Conferences, etc.

You will probably want to look at some other conferences frequently and can save time by placing copies of these conferences on your desktop.
- Position your windows so you can see the conference icon and your desktop window simultaneously. Drag the conference icon to your desktop to create a copy.
OR
- Highlight the conference of interest by clicking on it once, and then click the Add to Desktop button on the toolbar.

Sending Messages to Conferences
Depending on what you do at Emory, you may be asked or required to correspond on LearnLink using group spaces or conferences. Some conferences may also have restrictions that may prevent you from posting messages, opening sub-conferences, or even reading messages.

Since conferences are often based on a focused discussion, the best way to send a message to a conference is to open that conference and create a new message while in that conference space.

You may also send a message to a conference, by typing the conference name or part of the name in the To: line of a new message. When you press Return, LearnLink will display a list of matches to what you've typed and you can choose the name you want. If you typed a unique match, the name will appear in the To: line of your message.

Email

Your LearnLink email address is networkid@learnlink.emory.edu. Your Mailbox holds a copy of every incoming and outgoing message you have generated on LearnLink.

Sending Email to another LearnLink User:
When you send email to other LearnLink users, you don't need to enter their full networkid@learnlink.emory.edu address; just type in their first and last name or a portion of one or both. When you press Return, LearnLink will display a list of matches to what you've typed and you can choose the name you want. If you typed a unique match, the name will appear in the To: line of your message.

Students in Emory College of Arts and Sciences, Oxford College and most Theology, Allied Health, Medical and Nursing students use LearnLink as their primary email while at Emory. Faculty and graduate students at Emory may be using LearnLink or their @emory.edu address. Until you have asked the faculty which is their preferred method for recieving mail, please use the address listed for them at directory.service.emory.edu

Sending Email to Someone External to LearnLink:
Enter the full email address in the To: line of a new message and press Return.

Message History

At Emory, students are often asked to participate in online class discussions or read assignments online. Professors will often use the message history function to determine whether students have read an assignment.

Open a message and click on the History button to view when a message was created, when it was sent, and all the people within LearnLink who have read that message. For messages sent to Internet addresses, the history indicates the time that your message was routed to a remote server, indicating receipt of your message by that person's email system. Message history cannot tell you if or when a message on a remote system has been read.

Space Limits

Students may keep up to 40 megabytes of information in the personal space on their LearnLink accounts (which includes all messages in your mailbox and folders, attachments, uploaded files and personal web page and conferences you create on your desktop). This limit does not include public spaces such as class and organizational conferences. When you reach your personal space limit, you will not be able to create any new messages until you delete files from your account and drop below this limit.

ALL LearnLink users may store up to 4,000 messages within the main mailbox. If this limit is reached, any messages sent to you will be returned to their sender. If you want to keep old messages, it is a good idea to set up message folders as explained under Features. You may drag and drop your messages into individual folders from your mailbox. Each folder may contain up to 4,000 messages, and there is no limit to the number of folders you create.

Mail Forwarding

It is common for Emory faculty, staff, and students to have more than one email account. Incoming students have their @emory.edu email account already forwarded to LearnLink when they arrive. When email is forwarded from LearnLink, a copy is kept in the LL mailbox. There is no way to change this feature or automatically delete mail; users will still have to periodically clean their LL mailbox out.

If you want to use a system other than LearnLink for your primary email:

1. Under the Edit menu, select Preferences.
2. Click on the Mail Rules tab.
3. Check the box next to Forward my Mail
4. Next to the To: field, fill in the address to which you would like your mail sent. Make sure to use the redirect option so that your mail will come from the original sender.

Icons

By default, LearnLink allows you to choose only from icons which you have seen on the system. You may add all the available icons to your computer at once, allowing you to select from more than 750 icons.

1. From your LearnLink desktop, open LearnLink Help and Info, then Client Customization, then Icons.
2. Open the message in the conference.
3. Double-click on the attached file called "Icons.fc".
4. When prompted, click Update.

LearnLink administrators will consider requests for new icons. Although we can create our own icons from image files, we appreciate your help in providing icon files and/or image files from which icons can be created when possible.

© 2009 Emory University | About this site