Faculty and Research Lab FAQ

TechLab is an offering by Student Digital Life, however we also support 3D printing for research labs and non-students. This page is dedicated to clearing up some of the unfamiliar language for those groups. While a student is aware of what an "Eagle Dollar" is; not everyone is familiar.

I need to print something. What do I do?

Essentially the same thing as any other person. Come on in and submit a job. 

You will need:

  • an STL file of the object you want to print
  • an EmoryCard with funds in an Eagle Dollar account. This can be your own personal card, or one that is shared by a department.
  • patience. We work on a first-come-first-serve basis as much as possible. If you have a project that is time sensitive, please take that into account when attempting to print. Size of the queue, estimated time for your print job to take, and potential for failures causes us to not guarantee a print request is done by a certain time. 

What are "Eagle Dollars"?

On Emory's campus, we have a thing called the EmoryCard. This acts as a person's ID card within the university system. These cards also have money based accounts tied to them, referred to an Eagle Dollar Account. Everyone has one. You can manage your account here

If you want to use a SmartKey to pay for things purchased via Eagle Dollars, you can do that. You just need a Departmental Copy/Print card. See the first link in this section for details.  

Can I use cash or credit card?

No. TechLab services are charged through the EaglePrint system. As a result, we only accept Eagle Dollars.

Can I submit a job remotely?

At this time, we prefer you submit your print request in person. This is because we have information we like to collect for statistical purposes. 

If, for some reason, you absolutely cannot visit us to submit your job, use the contact infromation on this website to make your request. We ask that you please state why you are unable to visit us so that we can atttempt to better accommodate your needs in the future. 

Can I get a discount if I bring my own filament?

No. At this time, we do not accept filament from other parties. We purchase specific filament for the use in our equipment. This is to ensure operability and stay within our warranty coverage.