Self Service

Tech Orientation Video for New Residential Students 

STS Orientation Webinar 


Emory Wireless

How do I connect to EmoryUnplugged?

How can I connect my game console, SmartTv, or Streaming device to EmoryGuest?

How do I register my computer in the Residence Halls?

What AntiVirus do I need to connect to EmoryUnplugged in the ResHalls?


Access Issues

Password Resets: Contact the University Service Desk at 404-727-7777 or at 

How do I fix login issues with my email, OPUS, Canvas, etc.?

Where can I find information and assistance for DUO? 



How do I set up my email on my phone?

How do I use Emory email with Outlook for Mac and PC?

How do I set up Apple Mail?

How can I back up my email after graduation?


EaglePrint - Printers

How can I print from anywhere on campus?



How do I install or activate Microsoft Office?

What software is available to me as a student to install on my computer?

What software options are available with remote learning in mind?

What software is available on campus machines?


Remote Learning

What are my options for free or low-cost Wi-Fi if I don't have home internet?

Where can I find help using Canvas for remote learning? 

How do I use Zoom for remote learning and meetings? 

How do I access Emory resources internationally?

Where do I connect for LinkedIn Learning?

Where do I access Emory's Virtual Community Hub?


Ticket Portal

How can I check on the status of a ticket I've submitted to the University Service Desk?