Virus Protection

Malware, including viruses, worms, and trojans, can infect your system in many ways: you can mistakenly download malicious files from the Internet, USB devices, or from viewing and downloading email attachments.

Protection Options

For Local IT Support (Emory Owned Devices)

CrowdStrike is Emory’s anti-malware solution, and is required to be installed on all Emory-owned computers. The following internal KB articles provide more information. End users should contact their local IT support team to install CrowdStrike on these devices.

· KB06802 - FAQs

· KB06704 - Manual Installation

· KB06714 - Centralized Deployment

For Faculty/Staff/Students (Personally Owned Devices)

Faculty, staff, students, and other authorized members of the Emory community should always install anti-virus/anti-malware software to protect their devices. CrowdStrike is the required anti-malware solution for Emory-owned computers. End users should contact their local IT support to install CrowdStrike on these devices.

For personally-owned computers, faculty, staff, and students should use commercial or free anti-virus/anti-malware solutions. Some examples include Avast, Avira, AVG, Bitdefender, Sophos, Windows Defender, etc. Crowdstrike may not be installed on non-Emory owned devices.

When using anti-virus/anti-malware software on personally-owned devices, please take the following steps to remain protected:

· Always run the latest version of the software

· Configure the software to automatically search for and install updates and to scan for malware on a routine schedule

· Enable real-time protection if available

· Never download or open any files or attachments from unknown, suspicious, or untrustworthy sources. Delete these attachments, then empty your trash or recycle bin.

· Never click through on email links from unknown, suspicious, or untrustworthy sources

· Always perform virus scans on removable media, such as USB flash drives, before using them.