Staff-Faculty Technology Support

The Client Services team offers desktop support services based on a negotiated and executed Service Level Agreement (SLA).  These IT professionals specialize in supporting desktop computers, departmental applications, and related technology.  Their mission is to provide resources and services to make campus computing safer and more productive for those working at Emory.

The cost for this service varies depending on the types of systems that require support. The SLA captures all of the pertinent information and, once signed, Client Services becomes responsible for specification, installation, and testing of computer systems and peripherals within established standards and guidelines.