This page provides you with information on BlackBerry devices. Please note that there are many different BlackBerry devices available on the market, and some of the information or screenshots on this page may not precisely reflect the behavior or appearance of your device. For general questions about the policy, be sure to read this FAQ.

Known issues with BlackBerry devices

What you should expect to see when the policy is applied to your device

1. When the policy is applied to your device, you will see a pop-up asking you to enter a new PIN/Password. If you already had a PIN of at least four digits configured on your device you will not see this prompt when the policy is applied. It is very important that you choose a PIN that you can remember. Emory is not able to keep track of the PIN that you assign to your device and will not be able to help in the event that you forget your PIN.

New Password

2. You will be asked to confirm the PIN/Password that you selected.

Confirm Password

3. If your device was not previously encrypted it will begin to do so now. You will still be able to use your device while it is encrypting, but you may notice a temporary decrease in responsiveness while the encryption process is running.

How do I manually apply the security settings to my BlackBerry?

Instructions for manually applying the security settings to your BlackBerry may be found at the link below. This should only be necessary if you don't check your Emory e-mail from the device.   

Is my device approved for storing sensitive Emory data?

BlackBerry devices running BlackBerry OS 4.5 or higher are acceptable for storing data classified as Emory Restricted or Emory Confidential when the device has been configured in accordance with Emory's Smart Device Security Policy. For more information on these data classifications, see: