Group Study Reservation FAQ
Below are common questions regarding Group Study rooms reservation and use. If the information below does not answer your question(s), please feel free to come talk to a staff person at the Library Service Desk on level 2 during the desk hours.
Find your reservation confirmation e-mail. Ensure that it says that your reservation was confirmed. Ensure that the date, time, and room for your reservation are correct.
There may be times when students are using the room on a first-come, first-served basis. So, politely ask the group using the room whether they have the room reserved. If they do not, show them your confirmation email. If they think they have the room reserved, ask them to show you their confirmation and check for the correct date, time, and room. The group that has the reservation confirmation email with the correct room, date, and time is the group that has the reservation.
My group has the room reserved, but someone put a reservation sign on the door. Do they really have the room reserved?
My group arrived 20 min late for our reservation and another group is in the room. Do we still have the reservation?
A room can be reserved no more than 14 days in advance.
If you are using an email Client (Outlook, MacMail, etc) or a mobile device, you can use the calendar file attached to your reservation confirmation email to automatically add this reservation to your calendar.