VPN & International Students
Canvas & Zoom Access from International Locations
While access to Emory resources from areas outside of the U.S. is largely beyond our control, Canvas (canvas.emory.edu), Zoom, and Emory Libraries resources are generally accessible from most regions. Page load errors and timeouts could occur due to network connectivity limitations or regional restrictions. Students may use VPN services (see below) to improve access, but this will not resolve all issues.
Course materials posted in Canvas (Google, YouTube, Vimeo, etc.) may be unavailable from certain locations, and third-party integrations (VoiceThread, Examity, Respondus, etc.) may not work at all. If you are an international student experiencing difficulty accessing materials, please ask your faculty for alternative assignments (via email if necessary).
There are several countries from which access to online services is not accessible for regulatory reasons. Zoom provides a list of restricted countries here.
Students may find a personal VPN (virtual private network) helps with access issues.
Emory VPN is also available to access specific Emory resources from off campus, i.e. certain library databases.
More information on Emory VPN installation, minimum system requirements, and supported browsers can be found at https://it.emory.edu/security/protecting_your_data/emory_vpn.html.
Help for Students with Restricted Access
Students with restricted access may have unreliable internet access, an inability to use VPNs, and/or limited access to laptops, phones, or other hardware.
If you are an international student impacted by internet restrictions or other difficulties, please contact your Student Advisor and/or speak with your professors about possible accommodations.