VPN & International Students

Canvas & Zoom Access from International Locations

While accessibility from China (or any other country) is largely outside of our control, Canvas (canvas.emory.edu) has generally been accessible from China. Page load errors and timeouts could occur. It is recommended that students use VPN (see below), but this will not resolve all issues.

Additional information about Canvas restrictions from the Canvas community site.

Course materials posted in Canvas (Google, YouTube, Vimeo, etc.) may be unavailable from certain locations, and third-party integrations (VoiceThread, Examity, etc.) could be problematic. If you are an international student experiencing difficulty accessing materials, please ask your faculty for alternative assignments (via email if necessary).

Test IP address accessibility from China

Zoom has generally been accessible from China, but it has occasionally been blocked. It appears to be accessible currently. There are several countries from which Zoom is not accessible for regulatory reasons. 

See the full list of sanctioned countries here 

VPN Services

It is recommended that students learning from any restricted-internet location purchase and use a personal VPN, which generally cost about $10/month. Most students are already familiar with this process. 

List of 2020 VPN Services

Help for Students with Restricted Access

Students with restricted access may have unreliable internet access, an inability to use VPNs, and/or limited access to laptops, phones, or other hardware.

If you are an international student impacted by restricted internet access or other difficulties, please contact the University Service Desk at 404-727-7777 or help.emory.edu for additional assistance.