Rates
Monthly Billing Rates
| Voice/telephone services | ||
| Basic dial tone - effective Sept 2023; previously $21.00 | $14.50 | |
| Dial tone (line-only/departmental line) - effective Sept 2023; previously $21.00 | $14.50 | |
| Voicemail | no charge | |
| Extension to cellular - 96xx IP phone | no charge | |
| Extension to cellular - other phone types | $3.75 | |
| Announcement service | $2.80 | |
| Agent login extension | $5.00 | |
| Call Management Reporting | $8.00 | |
| Verint Work Force Management - effective Sept 2024; previously $88.85 | $112.70 | |
| Vector Directory Number/VDN - effective Sept 2023; previously $10.50 | $7.25 | |
| Virtual line (for Fax to Voicemail) - effective Sept 2023; previously $10.50 | $7.25 | |
| Data port - effective Sept 2023; previously $21.00 | $16.00 | |
| Wireless Access Point - effective Sept 2023; previously $45.00 | $40.00 | |
| Cable TV | ||
| CATV - Office, residential | $15.75 | |
| CATV - Classroom | $7.00 | |
| HBO | $15.00 | |
| Trunked Radio – P25 System | $47.00 | |
| Storage | ||
| NAS Storage - no replication (per Gb/month) - effective March 2023; previously $.0229 | $.0133 | |
| NAS Storage - with replication (per Gb/month) - effective March 2023; previously $.0458 | $.0267 | |
| Trusted Storage - with replication and auditing (per Gb/month) - effective March 2023; previously $.0458 | $.0267 | |
| System Administration | ||
| Standard System/Hardware/OS | $156.00 | |
| Non-standard System/Hardware/OS | $346.00 | |
| Virtual Servers | ||
| Standard configuration | $30.00 | |
| with Windows OS-requires minimun +75Gb SAN storage | +$15.00 | |
| Additional Memory - per gig | $2.08 | |
| Additional Storage - NAS - per gig | $.0375 | |
| Additional Storage - SAN (high performance) | $.2000 |
One-time installation and purchase prices
| Voice or Data line installation with activation | $270.00 | |
Additional charges will be incurred for non-standard installations, including but not limited to: ceilings > 10', use of containment unit(s), exposed raceway, special permitting and after hours | ||
| Voice & Data line combined installation | $375.00 | |
Additional charges will be incurred for non-standard installations, including but not limited to: ceilings > 10', use of containment unit(s), exposed raceway, special permitting and after hours | ||
| Data line activation, existing jack | $75.00 | |
| VoIP Phone activation on existing active data jack | $55.00 | |
| Data line activation w/VoIP activation | $90.00 | |
| Wireless AP-315 Installation | $760.00 | |
Additional charges will be incurred for non-standard installations, including but not limited to: ceilings > 10', use of containment unit(s), exposed raceway, special permitting and after hours | ||
| Analog phone, basic with no Caller ID | $33.00 | |
| Analog phone with Caller ID | $90.00 | |
| J129 IP Phone | $62.00 | |
| J179 IP Phone | $150.00 | |
| PoE Gigabit Injector | $15.00 | |
| Verint Work Force Management license | $950.00 | |
| Duo 2-Factor Hardware Token | $45.00 |
Consulting/Hourly Rates
- Application Administration and Management: $100/hour
- Application Development and Tier 3 support (includes: custom applications, Salesforce, and BPMS solutions): $100/hour
- Business Analyst: $100/hour
- Data Analyst and Data Solutions: $100/hour
- Database Administration: $100/hour
- Emory Healthcare Clinical Data Warehouse Extraction Services: $100/hour
- Laboratory Information Management System Implementation: $100/hour
- Project Management: $100/hour
- REDCap Project Development: $100/hour
- Tableau Development: $100/hour
Research IT Personnel
- Middleware: Database Administration: $135,200 /FTE /year
- Middleware: Web Hosting: $135,200 /FTE /year
- Product Management: $135,200 /FTE /year
Research Platform Hosting
- REDCap: $25/month/project
- Tableau Server: $209/month