Browser Compatibility

To ensure an optimal experience while using any of Emory University's PeopleSoft systems (OPUS, HR, Compass, ELMS) please ensure you are using one of these browsers:

  • Internet Explorer
  • Mozilla Firefox

Users have reported issues when using these browsers:

  • Safari
  • Google Chrome

Clearing Your Browser's Cache

Your web browser caches images and other page elements to make the page load faster. Many times, when a change is made to a website, the change may not appear when you refresh the page. This is because the web browser is showing you an old, cached version of the web page. To solve this problem, you need to clear your browser's cache and refresh the page. Follow the links below to clear your browser's cache.

Microsoft Internet Explorer

Use the following keyboard shortcuts to clear the browser's cache.

Internet Explorer 8 and above

  1. From the Safety menu in the upper right, click Delete Browsing History
  2. Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
  3. Click Delete.

Internet Explorer 7

  1. From the Tools menu in the upper right, select Internet Options.
  2. Under "Browsing history", click Delete... .
  3. To delete your cache, click Delete files... .
    To delete your cookies, click Delete cookies... .
    To delete your history, click Delete history... .
  4. Click Close, and then click OK to exit. 

Firefox

Use the following keyboard shortcuts to clear the browser's cache.

  • Windows: Ctrl + Shift + Delete
  • MacOS: Cmd + Shift + Delete

Safari

Use the following keyboard shortcut to clear the browser's cache.

  • Alt-Cmd-E

Please contact the IT Service Desk at (404) 727-7777 if you have any questions about browser compatibility.