Rates

Monthly Billing Rates

Voice/telephone services 
    Basic dial tone$21.00
    Dial tone (line-only/departmental line)$21.00
    Voicemailno charge
    Extension to cellular - 96xx IP phoneno charge
    Extension to cellular - other phone types$3.75
    Announcement service$2.80
    Agent login extension$5.00
    Call Management Reporting (Avaya IQ)$8.00
    Verint Work Force Management$88.85
    Vector Directory Number/VDN$10.50
    Virtual line (for Fax to Voicemail)$10.50
    Avaya Aura Conference Bridge (audio and collaboration)      $10.50
Data port$21.00
Wireless Access Point$45.00
Adobe Connect Pro$10.50
Cable TV 
    CATV - Office, residential$15.75
    CATV - Classroom$7.00
    HBO$15.00
Trunked Radio – P25 System$47.00
Storage 
NAS Storage - no replication (per Gb/month) - effective March 2019; previously $.0333$.0229
NAS Storage - with replication (per Gb/month) - effective March 2019; previously $.0667$.0458
Trusted Storage - with replication and auditing (per Gb/month) - effective March 2019; previously $.0667$.0458
System Administration 
    Standard System/Hardware/OS$156.00
    Non-standard System/Hardware/OS$346.00
Virtual Servers 
    Standard configuration$30.00
    with Windows OS+$3.00
    Additional Memory - per gig$2.08
    Additional Storage - NAS - per gig$.0375
    Additional Storage - SAN (high performance)$.2000

One-time installation and purchase prices

Voice or Data line installation with activation$270.00

Additional charges will be incurred for non-standard installations, including but not limited to: ceilings >    10', use of containment unit(s), exposed raceway,   special permitting and after hours

Voice & Data line combined installation$375.00

Additional charges will be incurred for non-standard installations, including but not limited to: ceilings >    10', use of containment unit(s), exposed raceway,   special permitting and after hours

Data line activation, existing jack$75.00
VoIP Phone activation on existing active data jack$55.00
Data line activation w/VoIP activation$90.00
Wireless AP-315 Installation$760.00

   Additional charges will be incurred for non-standard    installations, including but not limited to: ceilings >    10', use of containment unit(s), exposed raceway,   special permitting and after hours

Analog phone, basic with no Caller ID$33.00
Analog phone with Caller ID$90.00
IP Phone with Gigabit Port (9608G)$175.00
IP Phone with Gigabit Port (9611G)$235.00
PoE Gigabit Injector$15.00
Verint Work Force Management license$950.00
Duo 2-Factor Hardware Token$45.00

Long Distance Rates

Effective February 2013, domestic long distance is included in the bundled cost of an Emory extension and is not billed as a separate charge to departments. Most stations no longer require an authorization code for these calls. However, some restricted access phones may still require an authorization code for long distance calls.

International long distance rates vary by country called. Refer to our complete list of international rates applicable when using an authorization code.

Calling card charges from the vendor are passed on to the user. Cards are provided by Qwest. A complete list of calling card rates is available.

NOTE: For security, a separate ANI /authorization code should be issued for each individual.

Consulting/Hourly Rates

  • Application Administration and Management: $100/hour
  • Application Development and Tier 3 support (includes: custom applications, Salesforce, and BPMS solutions): $100/hour
  • Business Analyst: $100/hour
  • Data Analyst and Data Solutions: $100/hour
  • Database Administration: $100/hour
  • Emory Healthcare Clinical Data Warehouse Extraction Services: $100/hour
  • Laboratory Information Management System Implementation: $100/hour
  • Laboratory Information Management System Support: $75/hour
  • Project Management: $100/hour
  • REDCap Project Development: $100/hour
  • Tableau Development: $100/hour

Research IT Personnel

  • Middleware: Database Administration: $139,863 /FTE /year
  • Middleware: Web Hosting: $128,963 /FTE /year
  • Product Management: $129,223 /FTE /year

Research Platform Hosting

  • LIMS: $167.67/month Basic; $333.33/month Extended; $500/month Premium
  • REDCap: $25/month/project
  • Tableau Server: $209/month