Confluence Migration

Confluence Users – with no significant issues discovered in the AWS environment, we are moving forward with our migration this Friday evening, October 30 at 5:00 PM.  We expect a downtime of roughly 3 hours, but the QA environment (with a database refreshed this week) will be available in case you need read-only access to your documentation.

The on-premise application will be taken down promptly at 5:00 for a final sync of data between environments, and then all traffic to wiki.service.emory.edu will be redirected into our AWS environment.

What should you expect moving forward?

There should be no significant difference in your interactions with the wiki.  You may notice that the URL you enter will be redirected to an aliased name (wiki.service.emory.edu à wiki.emory.edu,) however your bookmarks and other functionality should continue to work as expected.  This is to ensure that we catch all traffic headed to the on-prem servers instead of waiting for DNS to propagate.

In order to meet new security mandates, the OS and application will be patched more regularly, so you may see more frequent updates and notices of short maintenance outages.  However, we will work to minimize the impact on your daily operations.

What should I do if I encounter issues?

As always, please open a ticket and route it to LITS: Web Management – Tier 3 with steps to reproduce included in the ticket.