Documents

Change Management documents are located on Blackboard. (login required)

• Examples: Examples on how model changes have been documented
• Maintenance Notice Template: Email template used for communicating about a change
• Process Flow: A high level view of the how a change record flows through the process
• Risk Matrices - Documented lists of changes and their associated Risk Level
  
  • Emory College Risk Matrix
  • University Technology Services Risk Matrix
  • Yerkes Risk Matrix
  • DAR Risk Matrix
• Roles and Responsibilities: The process' roles that will be involved with the process activities
• Specification & Guidelines: Summarization of the customizable process options, lists and guidelines for the process and related procedures
• Training Document: Overview of how to use the process together with the tool according to each process role
• UTS Maintenance Procedures: Procedures around the UTS Maintenance schedule
• Warning Templates: Templates used when issuing warnings for unauthorized changes
  • Verbal Warning
  • Written Warning
• FAQ: Frequently Asked Questions