Support

Get support or submit a ticket

• Chat with live support (9-5 Weekdays excluding holidays) 
• Log a ticket on the Service Portal at help.emory.edu
• Call UTS Service Desk at 404-727-7777 or your local IT support

Check the status of reported defects, workarounds, and known issues

Visit the status page on the Service Portal at help.emory.edu

Participate in the discussions

Email IM-IN@listserv.cc.emory.edu

View FAQs and training documents

Visit the knowledgebase on the Service Portal at help.emory.edu