ServiceNow Self-Guided Training
Incident Process Training
| Title | Type | Date Published | |||
| Assessment Training for Assignment Group Managers | PowerPoint Presentation | 2/01/2021 | |||
| Create an Incident | Video | 8/1/2018 | |||
| Reassigning an Incident | Video | 8/1/2018 | |||
| Converting an Incident to a Record Type Service Request | Video | 8/1/2018 | |||
| Resolving an Incident | Video | 8/1/2018 | |||