Claude for Education

Request access

Request access to Claude using the AI Tools form.

Please note: We have temporarily reached our current Claude EDU license capacity. You may still submit your request. We expect to resume provisioning next week as additional licenses become available. 

Provisioning timeline

During the first month, licenses are provisioned in weekly batches every Friday. To be included in that week's batch, submit requests by the end of Wednesday. The final weekly batch will run on Friday, November 6. Beginning Monday, November 9, license provisioning will take 2 to 3 business days. 

After you submit your request for access:

1. OIT reviews and approves each request, based on eligibility and availability.
2. You'll receive sign-in instructions via email, using your existing Emory credentials. 

Sign in 

Sign in to Emory Claude for Education 

If you receive an error, first confirm that your access request has been approved and then submit a support ticket through the AI Tools form.   

Already have a Claude subscription using your Emory email address?

Go to Claude.ai and continue signing in using email verification, as you do today. Do not use Emory SSO until you have been contacted about migrating to Claude EDU. 

Questions about existing Claude Team subscriptions can be directed to the AI & Automation Enablement team by emailing aisupport@emory.edu. 

Available now

The Claude for Education license covers:

• Assistant
• Projects
• Documents and files
• Web search and research
• Voice
• Learning mode, a setting inside Projects where Claude asks guiding questions and works through the reasoning with users, rather than generating a finished answer

Not available yet 

Request additional resources

Looking for a capability that isn't available yet? Submit a request and describe your use case. New capabilities are evaluated and introduced through targeted pilots before broader release.  

Worth exploring: a feature that isn't available yet, additional team seats, API access, or integration with a system you use every day.

1. Open a request through the AI Tools form. Describe what you're trying to accomplish rather than the specific feature you want. 
2. OIT will review your request and determine next steps. Some requests can be approved right away, others require a security or privacy review, and some may not be available yet. 

Volume matters. The more requests we receive on a certain topic or feature, the more visibility it gains. 

What Emory can and cannot access

By default, no administrator at Emory reads private conversations. Managers, department chairs, professors, and OIT staff do not have access to this information. 

There is one exception. Emory can access conversation content for a formal discovery process, such as a search warrant or legal hold, an academic integrity proceeding, or an HR investigation. 

There is an administrative audit log. It records what administrators change in the system but does not contain conversation content or conversation titles. 

Conversations are kept for 90 days and then deleted automatically. 

What to keep out

Use the Emory account for Emory-related work only. It runs under Emory's agreement with Anthropic rather than consumer terms, so conversations are not used to train models and Emory controls how long data is saved. No personal Claude subscription provides those same institutional protections. 

Some data should never be entered into any AI tool. The Emory account operates under institutional governance, but that does not make it a secure environment for every type of information.  It is a standard configuration with no special safeguards for sensitive data. Always exclude:

• Health information
• Identifiable student records covered by FERPA
• Passwords, credentials, keys and tokens 

Anthropic Academy

Free and open to everyone at academy.claude.com. Emory sign-in not required.

Learning mode

The fastest way to understand what Claude is good at is to let it question you rather than generate answers for you. Open a Project, turn on Learning mode, and work through something that you already know well.

Build your AI skills

Emory provides self-guided resources through its Brainier platform:

• Prompt Engineering/Working Effectively with Generative AI
• AI Bites: Use AI to Think, Plan, and Problem-Solve

Need help or have a question?

For issues using Claude, open a support request and include:

• Your NetID and Emory affiliation (faculty, staff or student)
• What you were trying to achieve and what happened instead
• The exact wording of the error message, if one appeared
• Whether you were signed into your Emory or personal account

All requests involving a new AI use case, capability, integration, connectivity, or broader access, should be submitted through the AI Tools Form, ensuring we can appropriately evaluate and route your request. 

For general questions or support related to Emory's AI services, please email aisupport@emory.edu.

What OIT can help with

• Access, sign-in and provisioning
• Something that is broken or behaving oddly
• Sensitive data entered by mistake
• API access

What OIT cannot help with

• How to use AI responsibly. Please see responsibleai.emory.edu.
• Whether an answer is correct. You are responsible for verifying.
• FERPA and data privacy questions. Please ask the Compliance Office.