Computer and Software

Services that enable community members to do their day-to-day work, including providing access to enterprise services. Includes network access, user file storage, end-point computing backup solutions, desktop virtualization, computer labs, and printing.

EaglePrint

EaglePrint is Emory's campus-wide student printing service. EaglePrint allows students to print from their own computers and university workstations to any EaglePrint location. There is no longer a need to clutter desks with a personal desktop printer.

Microsoft 365 Software

Teams Audio Conferencing, Microsoft Visio Pro, Microsoft Project Online Plan 3, Microsoft Online Project Plan 5, Microsoft Power Bl Pro

Emory's Microsoft 365 software license is available to all Emory Employees (Faculty, Staff, Students and Healthcare) and is paid for by Emory. The license includes five (5) add-on subscription products that are available to Faculty, Staff and researchers for a nominal monthly fee.

Staff-Faculty Technology Support

The Client Services team offers desktop support services based on a negotiated and executed Service Level Agreement (SLA). These IT professionals specialize in supporting desktop computers, departmental applications, and related technology.

Student Technology Support

Student Technology Support (STS) is a free service for Emory students providing technical support and assistance for a variety of issues on student-owned devices.

Emory's Software Distribution

Software Distribution administers academic software licensed by the University and also consults with faculty, staff and students about products they need.

International Travel Loaner Devices Program

International travel poses security risks to research data stored on computers and mobile devices. To mitigate these risks, Emory University has established the International Travel Loaner Devices Program, which provides loaner laptops for travelers giving priority for travel to high-risk destinations. Devices are available at no charge to faculty, staff, and student employees conducting Emory University-sponsored international travel. Costs, such as international data, voice, or text messaging; and lost, stolen or damaged equipment, are the responsibility of the traveler and their department.

Resources

University Service Desk:
Phone: 404.727.7777
Mon-Fri: 7:00AM–6:00PM
Limited Support: After-hours, weekends and holidays

Student Walk-In Support:
Woodruff Library, 1st Floor
Mon-Fri: 11:00AM-6:00PM

Emory Healthcare Service Desk:
Phone: 404.778.4357(8-Help)
Other EHC Resources

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