Storage Management

Emory Box, NAS, SAN, Storage, Trusted Storage

Storage Management provides central IT, academic, and research customers with a cost effective and highly available service to address their file and data management needs. There are storage solutions available for structured and unstructured primary, shared, archival, and backup data accessible from high-speed data center networks, as well as using standard campus network connectivity. These solutions incorporate options for numerous access methods and address typical security, protection and availability requirements with the ability to customize for specific customer requirements.

Availability: 24x7x365, Biannual scheduled maintenance windows on some storage services

Break/Fix Support: 24x7x365

Routine Requests: Request using ServiceNow (self-serve or by contacting the IT Service Desk), Requests worked Monday-Friday, 8am-5pm. Fulfillment for typical requests within 5 business days


Key Features and Benefits

  • High-performance secure server storage in LITS-managed data centers using a private fiber-optic network (SAN)
  • Compatible with servers & system using shared storage in a cluster-aware environment (SAN, Server Backup, Backup Target)
  • Storage for shared drives and folders accessible by one or many users from Windows, Apple, and Linux systems across the network (NAS, Trusted Storage)
  • Centrally managed backup environment used for the protection of data stored on LITS-managed servers with the daily operations (scheduling routine backups, monitoring backups for success, and performing necessary data restores) (Server Backup, Backup Target)
  • Storage of backup data independent of the tool used to perform the backup, presented via NFS or CIFS (NAS, Backup Target)
  • Redundant IP/FC connectivity for high-availability access (NAS, SAN, Backup Target)
  • "Offsite" location in White Street facility (NAS, SAN, Server Backup, Backup Target)
  • Cloud-based document sharing for faculty, staff and students from anywhere supporting many popular desktop and mobile devices (Emory Box)
  • Storage Architecture Consulting: Structured or unstructured data, including mobility and compliance considerations (NAS, SAN, DR/BC, Backup, Premise/Hybrid/Cloud, Storage Level Automations)