International travel
If you travel internationally, don’t worry - Duo authentication is available.
Note: If you are taking a loaner laptop, add it to your registered devices before you leave the country (see Add or manage MFA methods).
Have internet access?
- Duo Mobile Verified Push: the device you use with Duo MFA needs internet access to work, so whatever device holds your Duo Mobile app or passkey must have a working internet connection.
- Windows Hello for Business or Touch ID: use the built-in biometric passkey on your computer.
No internet access?
- Security key (YubiKey): if your normal device will not have internet during travel, bring a YubiKey and use it with the device that does have internet access to Emory services.
- Bypass code: if you will not have a smartphone/tablet and a hardware token is not an option, you can get a bypass code to use for the duration of your trip. Contact the Service Desk (University: 404-727-7777 / Healthcare: 404-778-4357), then choose Enter a Passcode at the Duo prompt and enter the bypass code you were given.
Questions about these options? See the Duo FAQ or the Duo User Guide.
