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Adding additional MFA methods

Important: You cannot use a phone call, text message, or Duo Mobile passcode to manage devices. If those are your only options, contact the University Service Desk (404-727-7777) or Emory Healthcare IS Customer Service (404-778-4357).

  1. In your browser, open the Duo Self-Service Portal and click Manage Duo.

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  2. At the verification prompt, click Other options (do not send a passcode).

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  3. Select Manage devices.

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  4. Complete the identity verification Duo presents (for example, enter the code in Duo Mobile).

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  5. On the device management page, click Add a device.

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