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Mac OS Touch ID Enrollment

In order to use Touch ID with Duo, make sure you have the following:

You must use a normal Chrome browsing window for Touch ID enrollment or authentication. Duo can't use Touch ID in an Incognito window.

Adding Touch ID​

On your computer

    1. Sign in to a Duo-protected application (or the Duo Self-Service Portal) with your Emory Network ID and password.

    2. At Welcome to Duo Security, select Get started.

    3. From the list of device options, select Touch ID (Recommended)

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    4. Select Continue.
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    5. When prompted by your browser, allow it to use Touch ID.
    6. Select Continue with Touch ID.
    7. Place your finger on the Touch ID sensor to complete the confirmation.
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    8. Select Continue.
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    9. You can now use Touch ID to verify your identity with Duo on this Mac.

Important: You cannot use a phone call, text message, or Duo Mobile passcode to manage devices. If those are your only options, contact the University Service Desk (404-727-7777) or Emory Healthcare IS Customer Service (404-778-4357).

On your computer

    1. In your browser, open the Duo Self-Service Portal and click Manage Duo.

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    2. At the verification prompt, click Other options (do not send a passcode).

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    3. Select Manage devices.

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    4. Complete the identity verification Duo presents (for example, enter the code in Duo Mobile).

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    5. On the device management page, click Add a device.

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    6. From the list of device options, select Touch ID (Recommended)

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    7. Select Continue.
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    8. When prompted by your browser, allow it to use Touch ID.
    9. Select Continue with Touch ID.
    10. Place your finger on the Touch ID sensor to complete the confirmation.
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    11. Select Continue.
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    12. You can now use Touch ID to verify your identity with Duo on this Mac.