International travel
If you travel internationally, don’t worry - Duo authentication is available internationally and should enable access to Emory applications.
Taking an Emory Laptop?
If you are taking an Emory assigned laptop or a Emory loaner laptop on International Travel, it is recommended that you enroll that device before you leave the country:
- PCs – Windows Hello Guide
- Macs – Touch ID Guide
Have internet access?
- Duo Mobile Verified Push: the device you use with Duo MFA needs internet access to work, so whatever device holds your Duo Mobile app or passkey must have a working internet connection.
- Windows Hello for Business or Touch ID: use the built-in biometric passkey on your computer.
No internet access?
- Security key (YubiKey): if your normal device will not have internet during travel, bring a YubiKey and use it with the device that does have internet access to Emory services.
- Bypass code: if you will not have a smartphone/tablet and a hardware token is not an option, you can get a bypass code to use for the duration of your trip. Contact the Service Desk (University: 404-727-7777 / Healthcare: 404-778-4357), then choose Enter a Passcode at the Duo prompt and enter the bypass code you were given.
Still are using SMS and you are going to travel Internationally?
Use of SMS while travelling internationally can be unreliable and you may be required to use stronger methods if there any security issues. Therefore, the use of SMS with Duo MFA is discouraged while travelling and will be phased out this fall. Please use other methods as noted above.
